Frequently Asked Questions

This is a short list of our most frequently asked questions

What do you consider as frozen and what as chilled ? Where is the limit?

Everything shipped at -5.0C or warmer is considered as chilled. Cargo shipped at -5.1C or colder is considered to be frozen.

How long time can a genset operate on a full tank?

The genset diesel tank capacity ranges from 150L-455L (39GLS-120GLS), enabling a fully loaded genset to run for nearly 5 full days.

What cargo do we not carry in reefers and why?

Cargo, damaging the interior of the container as well as some commodities certified as dangerous cargo, cannot be accepted in our reefer containers. If the shipper is in doubt, the shipper should always contact the local Maersk Line agent for advice.

Why do I have to cover the container floor?

Uncovered floor must be covered with cardboard or other material, to optimize the vertical airflow through the commodity and packaging material. Lack of covering up the floor space may generate small “chimneys”, allowing air to bypass the cargo.

Is it OK for the shipper to place templates/temperature readers inside the reefer container without notifying the shipping line?

Yes, the shipper can place as many templates as he/she likes inside the reefer. It is the responsibility of the consignee to collect the templates.

Can I place my own temperature recorders in the reefer container?

Yes, the shipper can place as many temptales as he/she likes inside the reefer. It is the responsibility of the consignee to collect the templates.